F.A.Q.
Find the top questions asked to help make your visit easy and enjoyable
HOW DO I BOOK AN APPOINTMENT?
You can easily book an appointment through our online booking system or by giving us a call. Choose your preferred location, barber, and time slot, and you'll receive a confirmation instantly.
DO YOU ACCEPT WALK-INS?
Yes, we do accommodate walk-ins based on availability. However, booking an appointment in advance is the best way to ensure you get the time and barber you prefer.
WHAT SERVICES DO YOU OFFER?
We offer a range of services including haircuts, beard trims, shaves, and styling. Check our Services page for a full list and pricing details.
WHAT PRODUCTS DO YOU USE?
We use premium, salon-quality products to achieve the best results and maintain your hair's health. These products are also available for purchase in our shops.
ARE YOUR BARBERS TRAINED AND LICENSED?
Absolutely. Our barbers are highly trained and licensed, with a commitment to ongoing education in both classic and modern grooming techniques.
DO YOU HAVE MULTIPLE LOCATIONS?
Yes, we have several locations across Manhattan for your convenience. Each location adheres to our high standards of quality and service.
WHAT SAFETY PROTOCOLS ARE IN PLACE?
We strictly follow all health and sanitation guidelines to ensure a safe and comfortable experience for our clients.
DO YOU OFFER ANY DISCOUNTS OR LOYALTY PROGRAMS?
Yes, we have a customer loyalty program that offers regular discounts and free services. Ask your barber for more details during your visit.
CAN I CHOOSE MY BARBER?
Certainly! You can specify your preferred barber when booking online or over the phone.
WHAT IS YOUR CANCELLATION POLICY?
We request that you cancel at least 24 hours in advance to avoid any charges. Please see our full cancellation policy for more details.
WHAT DO I GET WITH THIS HAIRCUT?
All services include a refreshing, eucalyptus scented hot towel. Hair wash is available upon request at no additional charge.
WHAT IS A SENIOR BARBER?
Our Senior Barbers have consistently gone above and beyond our uncompromising performance standards in every category. If your barber has recently earned this status, congratulations to you for getting such a good deal on their exceptional service and talents.
WHAT IS A JUNIOR BARBER?
Our Junior Barber program is for licensed barbers that have graduated our in-house training program and are capable of adhering to our service standards. They are in the early stages of their career, building their clientele, and further developing their skillset under the supervision of a Senior Barber.
Need More Help?
If your question isn't in our FAQs, just contact us directly. We're always ready to help!